WELCOME to APM Employment’s NEIS Training program

APM Employment provides NEIS Assistance and accredited training to eligible jobseekers seeking to start a new small business under the New Business Assistance with NEIS scheme 

APM has partnered with Innovative Training & Recruitment (ITR), a Registered Training Organisation (RTO 40206) in the provision of accredited training. ITR’s role is to ensure the program delivered is compliant to government legislation for accredited training and will formally issue you with your qualification upon completion 

We look forward to providing you with excellent services, including ongoing support and assistance throughout your NEIS Training and NEIS Assistance period

    Available courses

    BSBESB304 - Determine Resource Requirements for New Business Ventures (Release 1) copy 1

    This unit describes the skills and knowledge required to identify resources required for new business ventures; select options for acquiring them; and develop procedures and systems for introducing, using and maintaining them.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. Resources may include business machinery, equipment and software.

    BSBOPS305 - Process Customer Complaints (Release 1)

    This unit describes skills and knowledge required to handle complaints from customers.

    The unit applies to those who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team.

    BSBOPS304 - Deliver and Monitor a Service to Customers (Release 1)

    This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.

    The unit applies to those who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate knowledge of customer service. They provide technical advice and support to customers over short or long-term interactions.


    BSBESB301 - Investigate Business Opportunities (Release 1)

    This unit describes the skills and knowledge required to identify a business opportunity and its key components. This requires undertaking research to determine the viability of the opportunity, with reference to the legislative frameworks affecting the business.

    The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. The business opportunities may relate to products and/or services offered by the business.


    BSBESB302 - Develop and Present Business Proposals (Release 1)

    This unit describes the skills and knowledge required to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.

    The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. The proposals may relate to products and/or services offered by the business.




    BSBESB305 - Address Compliance Requirements for New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to source advice and specialist services to assist in addressing business compliance relating to regulatory, taxation and insurance requirements.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

    BSBESB303 - Organise Finances for New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to estimate start-up costs, financial viability and projected cash flow and budget for a new business venture. It involves assessing the need to access required finances based on calculations and estimates undertaken.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.


    BSBTWK401 - Build and Maintain Business Relationships (Release 1)

    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.

    The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.


    BSBPEF301 - Organise Personal Work Priorities (Release 1)

    This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

    The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

    BSBESB301 - Investigate Business Opportunities (Release 1)

    This unit describes the skills and knowledge required to identify a business opportunity and its key components. This requires undertaking research to determine the viability of the opportunity, with reference to the legislative frameworks affecting the business.

    The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. The business opportunities may relate to products and/or services offered by the business.


    BSBESB401 - Research and Develop Business Plans (Release 1)

    This unit describes the skills and knowledge required to research and develop business plans for achieving business goals and objectives.

    The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.


    BSBESB403 - Plan Finances for New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to identify financial requirements of a business, including profit targets, cash flow projections and strategies to garner financial support.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.


    BSBESB402 - Establish Legal and Risk Management Requirements of New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to identify and comply with legal and risk management requirements of the business or new business venture, including negotiating, creating and planning for legal contracts used within the business, where required.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

    BSBESB404 - Market New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to develop and implement a marketing strategy that is integrated into the business plan in order to improve the performance of a business venture. It involves analysing and interpreting market data.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

    BSBTWK401 - Build and Maintain Business Relationships (Release 1)

    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.

    The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.


    BSBPEF401 - Manage Personal Health and Wellbeing (Release 1)

    This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).

    The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation.


    BSBPEF301 - Organise Personal Work Priorities (Release 1)

    This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

    The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

    BSBWHS411 - Implement and Monitor WHS Policies, Procedures and Programs (Release 1)

    This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

    The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

    BSBESB407 - Manage Finances for New Business Ventures (Release 1)

    This unit describes the skills and knowledge required to implement and review financial management strategies, including by using new and emerging digital technologies and interpreting financial reports and other numerical data.

    The unit applies to those establishing a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

    NEIS Business Plan Proposal

    Everything you need to create and submit your NEIS Business Plan Proposal!